JobsFirstNYC Publications

Our Results Framework: Evaluating Our Efforts Based on What We Achieve (March 2014)

What does success mean to JobsFirstNYC as an intermediary that focuses on young adults in the field of workforce development?

In a time when there is much discussion and debate about the potential transformative power of intermediaries, we feel it necessary to better define what an intermediary is, to describe the kind of intermediary we are, and to quantitatively demonstrate the effectiveness of our methods.

This Results Framework is an articulation of how we plan to better track the work we are doing in order to be able to share with others what we are learning along the way. Given that our BHAG (Big, Hairy, Audacious Goal)—a 5 percent reduction in the out-of-school and out-of-work older young adult population in New York City—is such a monumental task (and one that involves working with many partners and organizations over which we may have less influence), it is important for us to figure out ways to capture the process so that we may build on it to eventually obtain concrete, clear, and more widely understood results.

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